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How to Communicate Across Cultures

February 22, 2018Lecture NotesStereotypes, Uncertainty Avoidance

Characteristics of Cultural Intelligence Main Definitions As we all know, emotional intelligence (EQ) is one’s ability to manage emotions in interpersonal situations. Similarly, cultural intelligence (CQ) is a measure of one’s ability…

Writing Crisis Communication Messages

December 10, 2017Lecture Notes, Writing TipsBusiness Writing, Writing Crisis Messages, Writing PR Messages

Crisis Management Crisis Communication Messages All companies should be prepared to handle crises – unforeseen disruptions to business operations that involved threats to public safety, major financial loss, and reputation…